IGNOU Books & Notes for Hotel Management Student

. 

Welcome To The Hotel Management Insider 

First Year Notes   

TS-01 Notes

1. Tourism Phenomenon

Unit 1 : Understanding Tourism - 1 

Unit 2 : Understanding Tourism - 2

Unit 3 : Historical Evolution and Development 

2. Tourism As An Industry 

Unit 4 : Tourism System
Unit 5 : Constituents of Tourism Industry and Tourism Organisations
Unit 6 : Tourism Regulations
Unit 7: Statistics and Measurements

3. Tourism Services and Operations - 1

Unit 8: Modes of Transport 

Unit 9: Tourist Accommodation

Unit 10 : Informal Services in Tourism 

Unit 11: Subsidiary Services : Categories and Roles

Unit 12 : Shops, Emporiums and Melas

4. Tourism Services and Operations - 2 

Unit 13 Travel Agency

Unit 14 Tour Operations

Unit 15 Guides and Escorts 

Unit 16 Tourism Information 

5. Geography and Tourism 

Unit 17 India's Biodiversity: Landscape, Environment and Ecology

Unit 18 Seasonality and Destinations

Unit 19 Map and Chart Work

 6. Tourism Marketing and Communications

Unit 20 Tourism Marketing - 1 : Relevance, Product Design, Market Research

Unit 21 Tourism Marketing - 2 : Promotional Events, Advertising Publicity, Selling

Unit 22 Role of Media 

Unit 23 Writing for Tourism 

Unit 24 Personality Development and Communicating Skills 

7. TOURISM : THE CULTURAL HERITAGE

Unit 25 Use of History 

Unit 26 Monuments and Museums

Unit 27 Living Culture and Performing Arts
Unit 28 Religions of India

8. TOURISM : PLANNING AND POLICY

Unit 29 Tourism Policy  and Planning

Unit 30 Infrastructural Development 

Unit 31 Local Bodies, Officials and Tourism

Unit 32 Development, Dependency and Manila Declaration 

9. TOURISM IMPACT 

Unit 33 Economic Impact
Unit 34 Social, Environmental and Political Impact
Unit 35 Threats and Obstacles to Tourism

SOME USEFUL BOOKS FOR THIS BLOCK  

1. David W. Howell : Passport : An Introduction To The Travel and Tourism Ohio, 1989
2. Rob Davidson : Tourism, London, 1993
3. David W. Howell : Passport : An Introduction To The Travel and Tourism Ohio, 1989
4. Rob Davidson : Tourism, London, 1993

5. S. Medlik : Dictionary of Travel, Tourism and Hospitality, Oxford, 1993.

6. Suhita Chopra : Tourism Development in India, New Delhi, 1992
7. VNR's Encyclopedia of Hospitality and Tourism, New York, 1993.

8. Ratandeep Singh: Hotels and Restaurant Guide India, New Delhi, 1994.
9. Rob Davidson : Tourism, London, 1993

Second Year Notes   

TS - 03 Notes
Management in Tourism


1. Understanding Entrepreneurship and Management
2. Understanding Organisational Theory
3. Organisational Behaviour
4. Management Functions
5. Managing Financial Operations
6. Managerial Practices in Tourism -1 
7. Managerial Practices in Tourism -2
8. Convention Promotion and Management 

TS - 07 Notes
Human Resource Management

Book 1

1. Human Resource Planning
2. Demand and Supply Forecasting: Methods and Techniques
3. Human Resource Information Systems
4. Human Resource Audit (HRA)
5. Human Resource Accounting
6. Job Evaluation: Concept, Scope, and Limitation
7. Job Analysis and Job Description
8. Job Evaluation Methods
9. Task Analysis
10. Personnel Office: Functions and Operations
11. Recruitment and Selection
12. Inductions and Placement

Suggested Further Readings 

Books 2

13. Staff Training and Development
14. Motivation and Productivity
15. Employees' Motivation and Job Enrichment
16. Career Planning
17. Employees' Counselling
18. Performance Monitoring and Appraisal
19. Transfer, Promotion and Reward Policies
20. Disciplinary Issues and Employees' Grievance Handling
21. Compensation and Salary Administration
22. Employee Benefits and Welfare Schemes
23. Gender and Other Sensitivities in Hospitality and Tourism
24. Emerging Trends and Perspectives

Suggested Further Readings 

   

BEGE - 103 Notes
Communication Skills in English

1. Some Concepts for communication in English
2. Listening and Speaking in Informal Contexts
3. Listening and Speaking in Formal Contexts
4. Writing
5. Print Media
6. Mediated Communication
7. The World Wide Web and Corporate Communications 
8. Using Language for Communication: Rhetoric and Argumentaiton


Third Year Notes   

TS - 06 Notes